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I have checked that my version of Windows 10 is up to date, I go to "Connect" I can see the device trying to connect on the TV screen and via the laptop but then I receive a message that it was "Unable to connect" and that I should try via device settings. I have checked the Bluetooth is on but when When checking my settings, I can see the name of the dongle but it is "not connected". Hi I am trying to connect a bluetooth wifi dongle (An圜ast M9) to my laptop (Windows 10) and to view through my TV screen. On the site before you decide to download and install it. Thoroughly research any product advertised Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. If the issue persists, reply here and we will be glad to help you. I would recommend that you review the following post: Thank you for posting in Microsoft Community. Thoroughly research any product advertised on the site before you decide to download and install it. Will be glad to help you.ĭisclaimer - This is a non-Microsoft website. ĭo let me know if you require any further help on this. If your computer doesn't have bluetooth capability, then you need to buy a bluetooth attachment. Go to the website of the driver's manufacturer or computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, click Uninstall > Install the downloaded driver > Restart your computer If your computer has bluetooth capability, then you should install Bluetooth driver from manufacturer's website I am here to work with you on this problem.
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